Integral Privacy Notice

Based on the regulations established by the “Ley Federal de Protección de Datos Personales en Posesión de Particulares” (LEY) and on the “Reglamento a la Ley Federal de Protección de Datos Personales en Posesión de Particulares” (REGLAMENTO), as well as on the specifications and parameters provided in the guidelines of the Diario Oficial de la Federación, Acceso a la Información y Protección de Datos Personales (INAI), the company called “TL PACIFICO” S. DE RL DE C.V., known commercially and for the purposes of this notice as “TL PACIFICO” (THE RESPONSIBLE), with address located at Calle Salvador Madariaga 5277, Colonia Jardines Universidad, C.P. 45110, Zapopan, Jalisco; makes this Comprehensive Privacy Notice for the Protection of Personal Data available to the general public (Privacy Notice).

Responsible for personal data.

The person responsible for receiving, managing and safeguarding the information will be "TL PACIFICO", information that will be used based on the treatment and purposes set forth throughout this Privacy Notice.

For the Responsible, treating your data legitimately is a priority issue. This Privacy Notice complements any other simplified privacy notices that our organization has made available to you and is supplementary to anything that is not expressly referred to by such notices.

Personal data that is collected.

“TL PACIFICO” will collect the following information from its clients, suppliers and service providers: name, nationality, place of birth, marital status, age, personal and work address, telephone numbers, email, federal taxpayer registry (RFC) , bank details, account statements, wealth data, copy of official identification, handwritten signature, photographs by means of copies of official identifications and static images.

Likewise, “TL PACIFICO” will request the following information from its workers and from those with whom it has a direct working relationship: name, date of birth, place of birth, home address, telephone, email, unique population registration code (CURP), federal taxpayer registry (RFC), marital status, criminal record, birth certificate, proof of residence, letters of recommendation, degree of education and educational background, title or certificate that covers the degree of education, autograph signature, fingerprint Digital, Social Security number, INFONAVIT credit number, driver's license and photographs through copies of official identifications and static images.

All the information that is provided regarding the personal data of third parties as reference or contact elements, will be subject to the information protection measures of "TL PACIFICO" who is obliged not to disclose or transmit said information, subjecting it to this notice. of privacy, not being exempt from liability who provides such information.

Purpose of the use of information.

Through this Privacy Notice "TL PACIFICO" declares that the personal data requested and collected will have the purpose of: a) the conclusion of contracts or agreements, b) fulfill the acquired obligations that exist with the owner of the personal data, c) for the evaluation of the patrimonial and financial information, d) identify the owner of the information, e) provide information about quotes, products and services that we offer as well as follow up on them, f) to make available to the people all our advertising, g) to carry out quality control surveys, h) evaluation of the prospect to client and / or service provider and / or supplier, i) integration of the prospect's file and / or client and / or service provider and / or supplier, j) for communication purposes with the owner, k) register him as a customer and / or supplier, l) create a profile of the owner used for the purposes established herein and m) transfer your data if required to other companies in the corporate group, business partners and / or service providers.

The personal data requested by "TL PACIFICO" towards our workers will be for:

  1. The conclusion of contracts or agreements.
  2. Identify the collaborator candidate.
  3. Evaluation of the collaborating candidate.
  4. For the integration of the candidate's or worker's file.
  5. For future consultations and background.
  6. To comply with obligations to the authorities in tax, labor and / or social security matters.
Confidentiality and limitations.

“TL PACIFICO” guarantees by means of all administrative, technical and physical security measures to protect your information, guaranteeing strict confidentiality and privacy of information at all times through the implementation of security measures and information control, as well as the contractually stipulated, subjecting ourselves to the parameters of the Law and its Regulations and other applicable regulations. In addition to the above, “TL PACIFICO” will manage and safeguard the personal data obtained through databases, which are managed solely and exclusively by those designated for such purposes, restricting all types of access to unauthorized persons, and under no circumstances ; will sell, rent, transfer, share, transmit or transfer your personal data without the consent of the owner. The databases are protected at all times by computer security systems, in order to restrict access or treatment of the information to outsiders and / or unauthorized third parties.

In case you want to limit the use or disclosure of personal data, in relation to one or more of the formalities of the treatment of your data, you must send the respective request in accordance with the procedure provided in the Arc Rights module of this Privacy Notice.

Use of Cookies.

The website http://www.tlpacifico.com.mx uses cookies (text files that are automatically downloaded and stored in the electronic device by which it is accessed, to recognize regular users and track their usage behavior in our website Cookies do not harm your files or allow anyone to access your personal data, they simply allow us to personalize the information to provide a better service It is worth mentioning that, in the contact section of our website, you can insert information regarding contact details.

Cookies are used to obtain information based on determining the browser and operating system.

Transfer of Personal Data.

“TL PACIFICO” will not transfer the personal data of our clients, suppliers and service providers, only in the event that the intervention of a third party is required, which is necessary to comply with the legal relationship that gave rise to the treatment of the data personal, so that third party will be in charge of the person responsible and as required by Law or competent authority. Likewise, with respect to our workers, we inform that the information will not be shared to, only in cases that the Law requires or is requested by a competent authority.

Attention to doubts and claims.

"TL PACIFICO, S. DE R.L. DE C.V. ”, has its office located at street Salvador Madariaga 5277, Colonia Jardines Universidad, C.P. 45110, email: [email protected] ,, telephone: (33) 3628 0717/2304 3668 for the attention of doubts or claims, as well as for the effects of revocation and refusal of consent and for monitoring the procedure of ARCO rights in favor of the owner of the personal data.

The hours in which all information and questions can be requested will be from Monday to Friday from 10:00 a.m. to 2:00 p.m. in the customer service department.

Within the address and email that we express, you can request the complete privacy notice and the arc rights, as well as any other document or information to be seen about the treatment of your personal data.

ARCO Rights (Access, Rectification, Cancellantion and Opposition).

The owner of the personal data by himself or through his duly accredited legal representative may initiate the ARCO rights procedure in order to demand due attention to his personal data, as well as request the termination of the use of his information. Committing ourselves to vent the procedure in accordance with the provisions of the Law and its Regulations, which can be ventured in writing at the address indicated in this Privacy Notice in the section for attention to doubts and claims, as well as by email at the address marked.

The ARCO rights procedure is duly explained in the ARCO Rights module that we make available to you in this Privacy Notice or physically at our offices and which is required by the rights holder if you require it, either physically or electronically as long as you are related to “TL PACIFICO”.

We inform you that after exhausting all the avenues that we make available to you and without having received a satisfactory answer, you will be able to start the Rights Protection Procedure before the "National Institute of Access to Information and Data Protection" (INAI), whose electronic link is www.ifai.gob.mx and / or www.inai.gob.mx within 15 days of receipt or lack of response to your request.

Manifestation of consent.

In order for “TL PACIFICO” to carry out the processing of your personal data, you must grant us express and / or tacit acceptance, which will be carried out as follows:

Express acceptance. - In accordance with the provisions of number 8 of the Law, it will be understood that you expressed your express consent for the processing of your personal data when you express your will verbally, in writing, by electronic, optical or any other technology. “TL PACIFICO” will make this Privacy Notice available to you through its website http://www.tlpacifico.com.mx/ and / or by email and / or physically when starting any relationship or by physically requesting it at the address indicated in the section "Attention to doubts and claims" within this Privacy Notice, with the primary purpose that you find out its content, grant and / or deny your consent.

When the data is obtained personally from the owner, “TL PACIFICO” will make this Privacy Notice available to you prior to the collection of personal data and in a clear and reliable manner through the formats and means indicated in this Privacy Notice.

Tacit Acceptance.- Pursuant to article 8 of the Law, the content of this Privacy Notice and everything related to it will be made available to the owner by any of the means established in this Privacy Notice, and in the event that do not express your refusal to process your personal data within a period of 05 (five) calendar days from the date “TL PACIFICO, S. DE RL DE C.V. ” make this Privacy Notice or its modifications available to you, it will be understood that you grant your tacit consent for us to process your personal data based on the purposes of the treatment established in this Privacy Notice.

Retroactive Acceptance.- For all our clients, users, service providers, suppliers and / or holders of personal data who, prior to the publication of this privacy notice, have provided us with personal data, this will be made available to them. Privacy Notice in accordance with the provisions of the preceding sections, in order for us to grant or deny your consent, so that we can continue or not carry out the processing of personal data based on the purposes of the treatment established in the this Privacy Notice, in the understanding that in the event that there is no manifestation of opposition to the content within 05 five calendar days at the time of making it available to you, you tacitly grant your consent so that we can carry out the treatment of your personal data based on this Privacy Notice.

Revocation of consent.

The revocation of consent in the handling of information will proceed when you request it as long as you prove that you are the owner of the personal data, and it is legally viable to proceed with it since if there is a current contractual relationship or a pending obligation to fulfill, The revocation will be subject to the contract that gave rise to the legal relationship, in accordance with the provisions of numerals 16 section II of the Law, 14, 21, 30, 40, 41 and 42 of the Regulations.

The revocation of your consent can be carried out after the 5 (five) calendar days that have been granted to you to express your refusal to process the information. You can make the revocation within the address that has been indicated in the section "Attention to doubts and claims", submitting a letter where you expressly mention your name and the legend "Through this letter I (name of the owner) appear to request to the legal entity “TL PACIFICO S. DE RL DE CV ", the revocation of my consent for the treatment of my personal data", put the reason for revocation and the approximate date in which the personal data were transmitted, the legal or commercial relationship that exists or existed with the company, your email email or address to notify you of the response to your request, date of the request date, autograph signature and copy of your official identification. All these requirements are requested from you in order to give faith and truthfulness that the application is verifiably issued in relation to the owner or applicant.

Exclusion list.

“TL PACIFICO” will have a list of information exclusion, in which all the information that the owner wishes to be excluded in the treatment of the information will be put and stored, so that in order to proceed with said storage it is necessary that present a document where you expressly mention your name and the legend "By means of this document I (name of the owner) appear to request the legal entity" TL PACIFICO S DE RL DE CV ", the exclusion of my information regarding: (list or specify what type of data and information you want to exclude from our treatment) regarding the treatment of my personal data", the approximate date on which the personal data was transmitted, the relationship legal or commercial that exists or existed with the company, your email or address to notify you of the response to your request, date of the request, handwritten signature and copy of your official identification.

We inform you that even and the consent to the treatment of the information is excluded or revoked, it is our obligation to keep all the data, when it is with respect to accounting information from 5 to 10 years as provided in the Federal Tax Code in its Art 30 and in the case of commercial information 10 years as provided in Article 46 of the Commercial Code. After this period of time, the information can be completely eliminated and destroyed.

Update and modification to the Privacy Notice.

This Privacy Notice may be modified at any time, by notifying the last update made through the internet page http://www.tlpacifico.com.mx/, so that the holders of the personal data can request the update carried out in accordance with the provisions of the section "Attention to questions and complaints" of this Privacy Notice.